- Cottages 3, 4, 5, 6 and 11 are based on double occupancy. Cottages 7, 8, 9, 10 are based on 4 person occupancy. There will be an additional charge of $25.00 per night per person over the listed capacity
- Cottages 7, 8, 9. If you are planning to use the sofa sleeper for someone in your party please let us know prior to your arrival. We will gladly prepare the sleeper and provide an additional blanket and pillow.
- All of our cottages are smoke-free. Smoking is permitted outside or on your deck. Incense burning is NOT allowed inside the cottage. Cleaning fees of $250 will be automatically charged for smoking or incense burning inside the cottages
- Pine Grove Cottages are “pet-friendly” but we do have a 2 pet limit, please see our Pet Policies, which include that your pet must not be left unattended in the Cottage unless they are crated. There is a $25 per night per pet charge.
- Check-Out is no later then 11:00 am. Check-In begins at 3:00 – 7:00 pm unless otherwise arranged. Late Check-Out fee is $50 per hour unless pre-arraned and approved based on availability.
- No refunds for early departures.
- A minimum of two weeks' notice of cancellation is required for a refund, less a $25.00 accounting charge.
- No refunds for early departure or cancellations for less than 14 days notice. Guest is responsible for full cost of stay
- If you'd like an option for a refund within 14 days of your stay, we do offer Travel Protection which you can add to your stay.
- Reservations made through third-party sites (Expedia, booking, TripAdvisor hotels, etc.. ) and not directly with us are mostly nonrefundable and subject to their cancellation policies.
- We reserve the right to refuse services to anyone. We will not be responsible for accidents or injury to our guests or for loss of money, jewelry or valuables of any kind.
- There will be a one-night charge for all cancellations. Cancellations made less than two weeks in advance will be charged 50% of reservation. Cancellataions made less 7 days notice will be charged 100% of the reservation.
- This is a quiet residential community please respect those around and enjoy your time.
- No Smoking allowed in the Property or on the decks.
- Please smoke 25ft or more away from the unit.
- No Pets allowed. No exceptions.
- Follow all the posted rules in the shared community at the pool, tennis courts and fire pit areas.
- No glass containers in pool or tennis areas. Please pick up personal trash or debris from all common areas before leaving.
- Pool is open from 9AM to 10PM
- The speed limit on all Ducktrap streets is 15 MPH This is a residential community please use the Quiet hours of 10PM to 8AM.
- Park only in the the driveway up to 2 cars back to back or in the lot next to the tennis courts where you must walk down to the unit following unloading or drop off.
- No fireworks or other dangerous activity is permitted.
- Please keep noise levels reasonable while in common areas as this is a residential area.
Additional policies for Duck Trap Retreat rental only.